Patients who live in the Bath City boundaries and Bath Spa University sites are welcome to register with the Practice. A map of this area is available in the surgery.
We are always open for new NHS patients.
You can register in person at Reception or to register online using our desktop website.
When registering with the Health Centre please bring two forms of ID, one of which must be photographic and the other must have proof of address.
New patients are requested to make an appointment with the Practice Nurse in the treatment Room where they will have the opportunity to discuss their medical history, learn about the organisation of the Practice and have some simple, but important tests carried out.
Newly registered patients with children under 5 years old are asked to provide us with details of previous immunisations your child may have had. It is extremely important that these are recorded in the patient’s record.
· Principal GPs:
Dr Christopher Bevan MBChB, DRCOG, MRCGP, DPD.
GMC No. 3052907
Special interests: Dermatology
Dr Jeremy Gilbert MB BS, MRCGP, DCH, DRCOG
GMC No. 2889142
Special interests: Diabetes
Dr Carole Groenhuysen MB BS, MRCGP, DRCOG, DCH
GMC No. 2819820
Special interests: Children's and Women's health
Dr Marie-Claire Hamling MB BS, MRCGP
GMC No. 3353237
Special interests: Minor surgery, COPD
· Clinical Assistants.
Dr Daniel Lashbrook BM MRCS MRCGP
GMC No. 4624691
Special interests: Minor surgery, Orthopaedics
Dr Melanie Jessop MBchB DRCOG MRCGP JCPTGP
GMC No. 3292963
Dr Daisy Curling MBBS BSc (Hons) MRCGP
GMC No. 6103212
Special interests: Rheumatology
· Practice Nurses:
Sister Anne Wilks
Sister Sandy French
Sister Rachel Horner
Sister Samantha Tolenaar
Our Practice nurses offer a range of services to our patients including cervical smears, minor illness and injury services, immunisations and some minor surgery procedures. You can book appointments to see our nurses between Monday to Friday 8.40am - 12.00pm and 2.00pm - 5.00pm.
· Health Care Assistants.
Claire Mitchell
The Health Care assistants carry out blood tests, ECGs, lung function tests (Spirometry), chaperone the doctors and assist the nurses in some clinical procedures.
· District Nurses.
Sister Sarah McDermott
Sister Dinah Poultney
Sister Julie Bodey
Sister Mel Sawyer
Sister Sharon Adkins
The District Nurses provide nursing care, advice, support and equipment to patients unable to attend the Surgery due to acute or chronic illness. To contact them or leave a message telephone either 01225 831808 or 01225 331616 and the District Nurse team will return your call. District Nurses are available seven days a week, 8.30am - 5.00pm.
· Health Visitors.
Shiela Willoughby

Michelle Long
The Health Visitors are involved in promoting health within the community and offer health advice and support to all age groups. In particular they visit families with children under five years and run a ‘drop in’ child health clinic each Friday from 12.00pm – 2.30pm. To contact the Health Visitors call 01225 485529 or 01225 446630 if you wish to leave a message and your call will be returned as soon as possible.
· Midwife.
Nicky
After initial booking with the doctor the midwife attached to the practice will contact you to arrange your booking. This may be done at home or in the surgery. At the booking appointment the midwife will plan your care throughout your pregnancy, birth and aftercare. Midwife clinics are held at the surgery twice a week and can be contacted on 01225 824669.
· Podiatrist.
Karen Folan
A NHS podiatry clinic is provided on Mondays and Tuesdays.
· Counselling.
Rachel Brant
Anita Winter
A NHS counselor works at the Practice offering short term counseling therapy. There is also a Private Counselor, Rachel Brant, working at the surgery who may be able to offer low cost counseling.
Other professionals operating from the Surgery but not provided by the Practice:
· Osteopath.
Andrew Beacham, DO, ND, BSc.
· Physiotherapist.
Isabel Machell
The Surgery has been carefully designed for the needs of the elderly and disabled, and includes;
• Disabled parking area near main entrance
• Lift to all floors
• Wheelchair access
• Disabled Toilet Facilities
• T hearing loop
• Braille signage
Patient services are provided on the ground and lower ground floors.
· Practice Manager:
Mr Roger Stead. BSc (hons)
· Medical secretaries.
Lynn
Janice
Julie
· Senior Administrator.
Janie
· Administrators.
Helen

Becky 

Pauline 

Debbie 

Zoe
· Receptionists.
Emma
Wendy
Vicki
Felicity
Geoff
Hayley
Jo
NHS Choices operates a national GP Practice rating and feedback scheme, and at Fairfield Park we encourage patients to provide advice through this system to help us improve our service. To rate the practice and leave feedback please click the button below which will take you to the NHS Choices rating webpage for Fairfield Park.
Our aim is to provide you with the highest possible standard of service and we try to deal swiftly with any problems that may occur. To help us achieve this we offer a Practice Complaints Procedure to deal with comments, suggestions and complaints about the services we provide.
Our Practice procedure can only deal with complaints against members of the Practice, it cannot deal with complaints against the NHS or local authorities and their staff, nor is it able to deal with questions of legal liability or compensation. We hope you will use it to allow us to look into and, if necessary, put right any problems you have identified or mistakes that you feel have been made.
If you use this procedure it will not affect your right to complain to The Health Care Commission (HCC) if you wish. Please note that we have a duty of confidentiality to patients and a patient’s consent will be necessary if a complaint is not made by the patient in person.
If you wish to make a complaint, please telephone or write to our Practice Manager at:
Fairfield Park Health Centre
Tyning Lane
Bath BA1 6EA
The Practice Manager will take full details of your complaint, explain what action will be taken to investigate your complaint and discuss with you how you would like to be informed of the outcome of that investigation.
We think that it is important to deal with complaints swiftly so we will normally seek to resolve your complaint within seven days. Occasionally, if we have to make a lot of enquiries, it might take a little longer, but we will keep you informed of progress. 
If you wish to discuss your complaint in person, the Practice Manager will arrange a convenient time for you to come to the Practice for a formal meeting. The Practice manager may ask another member of the Practice staff, e.g. a Doctor, to attend this meeting. If your complaint is about a specific member of staff, that member of staff will not attend this meeting. You may bring a friend or relative with you to the meeting.
We will try to address your concerns fully, provide you with an explanation and discuss any action that may be needed. We hope that we will be able to resolve any complaint amicably.
If you're still unhappy, you can refer the matter to the Parliamentary and Health Service Ombudsman, who is independent of the NHS and government. Call 0345 015 4033.
· Out of hours GP Service:
6.00pm-8.00am 7 nights a week including Bank Holidays. For urgent telephone advice, an appointment or a visit by a GP.
· Pharmacy.
Pharmacists can provide advice and treatment for a lot of minor illnesses. Press the pharmacy button for links to opening times of your nearest pharmacy.
Late opening Pharmacy – there is no 24hr Pharmacy in Bath, but Sainsbury’s at Green Park is open late into the evening:
Mon-Fri: 8am-9pm
Sat: 8am-8pm
Sun: 11am-5pm
Daytime at weekends (including Bank Holidays) you can use:
· Out of hours GP Service:
All weekend from 6pm Friday through to 8am Monday. Bank Holidays 24hrs.  For urgent telephone advice, an appointment or a visit by a GP.
· Walk in Centre (WIC): 8am-6.30pm.
A Nurse led service for minor illness and minor injuries based at the Riverside Health Centre. This is the best place to go to for treatment of any minor injury, rather than A&E. No appointments – just walk in and wait.
· Pharmacy.
Pharmacists can provide advice and treatment for a lot of minor illnesses. Press the pharmacy button for links to opening times of your nearest pharmacy.
Late opening Pharmacy – there is no 24hr Pharmacy in Bath, but Sainsbury’s at Green Park is open late into the evening:
Mon-Fri: 8am-9pm
Sat: 8am-8pm
Sun: 11am-5pm
Weekday mornings (Not Bank Holidays) you can use:
· Walk in and wait clinic at Fairfield Park Health Centre (HC): 8.00am-10.30am.
This clinic is run by a GP and a Minor Illness Nurse.  No booked appointments - just turn up between these hours and you will be seen but you might have to wait.
· Duty GP. 8am-6pm.
To speak to a doctor urgently for advice or to make an urgent appointment or have a home visit, phone Fairfield Park Health Centre. The GP might be able to sort out your problem on the phone and fax a prescription to your nearest chemist.
· Walk in Centre (WIC): 8am-6.30pm.
A Nurse led service for minor illness and minor injuries based at the Riverside Health Centre. This is the best place to go to for treatment of any minor injury, rather than A&E. No appointments – just walk in and wait. For minor illness at this time of day it is preferable to contact the GP rather than use this service.
· Pharmacy.
Pharmacists can provide advice and treatment for a lot of minor illnesses. Press the pharmacy button for links to opening times of your nearest pharmacy.
From 12pm-6pm on Weekdays you can use:
· Duty GP. 8am-6pm.
To speak to a doctor urgently for advice or to make an urgent appointment or have a home visit, phone Fairfield Park Health Centre. The GP might be able to sort out your problem on the phone and fax a prescription to your nearest chemist.
· Walk in Centre (WIC): 8am-6.30pm.
A Nurse led service for minor illness and minor injuries based at the Riverside Health Centre. This is the best place to go to for treatment of any minor injury, rather than A&E. No appointments – just walk in and wait. For minor illness at this time of day it is preferable to contact the GP rather than use this service.
· Pharmacy.
Pharmacists can provide advice and treatment for a lot of minor illnesses. Press the pharmacy button for links to opening times of your nearest pharmacy.